CEO OF Q&Q CONTROL SERVICES

OIL AND GAS INSPECTION

LABORATORY SERVICES

Q&Q is very aware of the logistical and financial implications of off-grade cargoes. Great emphasis is placed on the importance of ensuring compliance of product quality with contractual specifications, either through witnessing analysis at terminal laboratories or through analysis at our own laboratory facilities.

Q&Q has laboratories located in the following countries:

• Nigeria (Lagos and Port Harcourt)
• Togo (Lome)
• We have fast access to labs in many other West African locations

A wide range of petroleum and other products can be tested /analysed, including: crude oils, naphtha and gasolines, kerosenes and jet fuel, gasoil, fuel oil, vacuum gasoil and bitumen, liquid petroleum gases, edible oils, lubricants, coal, minerals and ores.

All of our laboratories are managed by highly experienced personnel who ensure the necessary levels of expertise and conduct continuity training in-house. They ensure that optimal systems and methods are adhered to in order to provide accuracy, speed and consistency in our results. Witness of analysis is performed at the terminal laboratories by chemist inspectors who have experience gained from either a laboratory background, or training provided at one of our own laboratories.

SUPERINTENDENCE

As well as inspection services we also provide superintendency with all the relevant training, experience and commercial awareness to oversee more complex operations such as:

• blending operations
• additive dosing
• de-bottoming and particulate filtration
• collateral management services
• expediting

Q&Q’s professional staff cover collateral management contracts for banks and other financial institutions, ensuring products are only released once the relevant approvals have been granted. We provide detailed reports on stock balances, with regular updates back to the clients in order to prevent or minimise any commercial losses.

Our expeditors regularly sail with vessels from their start position to port of discharge in order to provide further protection of the cargo for the client, and to advise of any events that could affect the cargo quantity or quality en route. 

METER AND TANK CALIBRATION

Calibrations are all carried out and certified to appropriate international standards. Calibration undertaken is by process, which may be by varying methods such as optical, strapping, or metering, depending on type, design and siting and other preferences. Meters used for flow measurements can be calibrated by the proving of the meters using master reference equipment. The process of calibration and selection of equipment and personnel to be used is broadly outlined as below (preparation processes can usually be concluded in very short time frames, even down to the same day where all information is available and straightforward):

• Assessment of tank/meter type(s) to be calibrated and product(s) it is to be used for.
• Assessment of tank/meter location/condition during calibration.
• Confirmation of suitability for calibration.
• Assessment of appropriate preferred methods to be used in calibration.
• Agreement of methodology, dates and conditions for calibrations to be carried out.
• Selection/allocation of equipment and personnel and scheduling.
• Mobilisation to site/Calibrations/Return from site.
• Calibration calculations and table preparation.
• Verification processes and validation.
• Issuance of calibrations.

All calibration exercises record pertinent information on method of calibration/international standard applied and the recommended dates of recalibration required to comply with minimum requirements of the standard.

To ensure that uniformity and compliance standards are achieved, we adhere to internationally recognised standards of operation. These are not just internal guidelines, but incorporate the standards of internationally recognised bodies.

I FOR INNOVATIVE

No client is the same and every project is unique. As such, we always create results-driven, customised, practical solutions to meet each clients’ individual and specific requirements. We have several custom-developed systems that are instrumental in the risk mitigation process. And we always have exciting new developments in progress, such as access to live information, and new technology apps for the additional monitoring of the stock levels and movements.

N FOR NETWORKED

Our extensive team, country offices and key strategic partnerships enable us to manage a vast range of operational sites throughout the region. This visible and established footprint is key in ensuring that our clients' needs are met efficiently and effectively, right across the continent of Africa. Our network is invaluable to us and you and is growing by the day.

S FOR SERVICE-DRIVEN

With commitment, diligence and integrity, our uninterrupted ability to help clients navigate the logistical complexities of doing business in Africa, ensures that we remain the partner of choice for our diverse and global client base. Our totally client-centred approach drives us to tailor service offerings that address each transaction’s uniqueness. A dedicated contract manager is assigned to each client to ensure prompt execution of deliverables.

P FOR PASSIONATE

With over 20 years hands on experience, we have an in-depth understanding of how the major industries, businesses and people operate in the region. Our track record of delivering a complete range of inspection services and products in Sub-Saharan Africa is unparalleled. None of this could be achieved without an undying passion for what we do best - making sure sure you get exactly what you order, every time.

E FOR EMPOWERED

We take pride in providing industry-leading training, and in upskilling and empowering our locally-sourced inspections staff in all our operating countries. We make sure that our ground teams are fully-trained and equipped to execute their tasks with success and that they are empowered to make the right decisions to guarantee success in every instance. At SIS Inspections, we are always able to provide the right service, at the right price and always by the right people.

C FOR COMMITTED

We have thousands of hours of combined industry knowledge and experience, which we bring to bear when committing to any contract or deliverable. Our teams will always make a plan, even under the most difficult of circumstances and the most challenging of situations, to get the job done with nothing less that 100% commitment to the result. And we know from our vast experience that our clients require nothing less.

T FOR TRUSTWORTHY

Our unquestionable commitment, diligence and integrity, along with our unique ability to help clients navigate the logistical complexities of doing business in Africa, ensures that we remain the trusted inspections and collateral management partner of choice for every company that we do business with. But trust is earned, so why not put us to the test. We will make sure that you get our absolute best from the day you decide to choose us.